Welcome¶
KNAPS is a collection of powerful stock management, sales and store management tools used to organise your business.
- Get productive quickly with these KNAPS HELP videos, tutorials, and resources
- Explore the latest tips to get the most out of this product
- Learn more about features and personalise your store settings
Initial Setup¶
First Steps: Use the initial setup tutorial for first time set-ups.
Get Started¶
Tutorials: A hands-on introduction to KNAPS for stores and users.
How-to Guides¶
Step-by-step guides: Covers key tasks, processes and common problems.
Reference¶
Technical reference: Covers lists, calculations, glossary, videos and resources.
Store Training Videos¶
Videos: Store training videos give you another way to learn and get started.
Reporting A Problem¶
Reporting By Support Ticket¶
You can raise support tickets at our help desk portal.
The same link can be found via any KNAPS page.
Select the 'Support' link.
Reporting By Email¶
You can contact our support team by email at:
Reporting By Phone¶
We have a dedicated KNAPS support line.
For AU: Call us on +61 2 8004 9008 For NZ: Call us on +64 9974 9624
Important
Please note that phone support should be used for urgent matters or emergencies
Giving Feedback¶
Send feedback and suggestions by:
- Emailing support@knaps.io
- Raising a support ticket
Subscribe To Our Mailing List¶
Get subscribed and stay up to date with releases, patches and important notices.